Privacy Policy
Last Updated: 8 November 2026
Agrow Mentor respects the privacy of its customers and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share information when customers visit or make purchases through https://agrowmentor.com.
1. Information We Collect
When customers browse our website, place orders, or contact us, we may collect information such as:
- Name and contact details.
- Email address and mobile number.
- Billing and shipping addresses.
- Order details and purchase history.
- Payment transaction references.
- Device information, IP address, and website usage data.
Payment details may be processed securely by authorised third-party payment service providers.
2. How We Use Information
Customer information may be used to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Provide order confirmations and delivery updates.
- Respond to enquiries and customer support requests.
- Process eligible refunds and replacements.
- Improve website functionality and customer experience.
- Send promotional communications where permitted by law.
- Meet applicable legal and regulatory obligations.
3. Sharing of Information
We may share necessary customer information with trusted service providers, including payment gateways, courier companies, website hosting providers, and technology partners.
Information is shared only where reasonably necessary for legitimate business operations, legal compliance, or other permitted purposes.
We do not sell customers' personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember customer preferences, and measure marketing performance.
Customers can manage certain cookie preferences through their browser settings or available website controls.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, or disclosure.
However, no internet-based system can guarantee absolute security.
6. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution, and legal compliance.
7. Customer Rights
Subject to applicable law, customers may request access to or correction of their personal information, request deletion where permitted, or withdraw consent for certain processing activities.
Requests may be submitted through our official contact channels.
8. Third-Party Websites
Our website may contain links to external websites. Agrow Mentor is not responsible for the privacy practices or content of third-party websites.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our operations, technology, or applicable legal requirements.
The latest version will be published on this page.
10. Contact Us
For privacy-related enquiries, complaints, or requests concerning personal information, please contact Agrow Mentor using the contact information available on our website.
Website: https://agrowmentor.com
Also see: Shipping Policy · Refund & Return Policy · Terms & Conditions